Please carefully read / review our Shipping Policy when placing order / purchasing our products. This policy will apply to any order you place with us.
Shipping / Delivery Options
In-Store Pick-Up (Self Pick-Up) - Petaling Jaya
In-store pick-up is available for oxygen concentrator, oxygen cylinder (F-TANK and LIV-E), daily consumable items, and medical equipment(s) - Subject to the size of the equipment / devices.
Self pick-ups are available at:
- The Bluee Hub Office - A-1-2, Block A, Jaya One, No. 72A, Jalan Profesor Diraja Ungku Aziz, 46200 Petaling Jaya, Selangor.
- The Mansion Gasing 136 - 136, Jalan Gasing, 46000 Petaling Jaya, Selangor.
A confirmation email / WhatsApp message will be sent to the respective client to confirm pick-up date, time and customer details.
Delivery - within Klang Valley & Penang
We offer shipping options at the following rates:
- Weekday (9:00AM - 6:00PM): RM80.00 per trip
- Weekend / Public Holiday (9:00AM - 6:00PM): RM150.00 per trip
- Urgent Delivery (within 4 hours upon order): RM250.00 per trip
Shipping Method: Truck / Van
All items and date given for delivery of the products are given in good faith but are estimates only.
Delivery Order will be signed by the customer / receiver.
What happens if the order is delayed?
If delivery is delayed for any reason, we will inform the customer / receiver and will advise the customer / receiver of a revised estimated date and time for delivery.
Questions about returns?
If you have any questions or concerns about returns, please review our Return, Refund & Exchange Policy.
How can you contact us about this policy?
If you have any further questions or comments, you may contact us by:
- Phone: +603 8966 2506
- Email: email@example.com